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Whether you're evaluating Refhub, need support, or want to explore a partnership — we respond within 24 hours.
FAQ
Common questions
helpHow long does onboarding take?
Most teams are fully onboarded within 48 hours. Our support team provides a guided walkthrough at no extra cost.
helpCan I bring in referrals I already have running?
Yes — create the referral and pick the right parent in the chain; Refhub infers the rest of the lineage from there. There's no bulk file import today, but our team can help you re-enter an existing pipeline by hand for Professional and Enterprise plans.
helpIs there a free trial for the Professional plan?
Yes — 14-day free trial, no credit card required. Downgrade to Starter or cancel any time.
helpDo you offer custom pricing for large teams?
Enterprise pricing is fully custom. Contact our sales team and we'll scope a plan around your network size and requirements.